Privacy Policy

At Fiora Brae Flowers, your privacy is important to me. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website, make a purchase, or interact with me online or in person.

Fiora Brae Flowers is a small, independently owned floristry business based in Gloucestershire, UK. I operate part-time and offer floral arrangements, market sales, subscriptions, and local deliveries.

I collect personal information that you provide directly to me, such as:

Your name and contact details (e.g. email, phone number, address)
Order and delivery details
Payment and billing information (processed securely through third-party payment providers)
Messages, feedback, or enquiries sent via email or contact forms

I may also collect limited technical data automatically when you visit my website (such as browser type, IP address, and cookie preferences) to help improve site performance.

Information Collected:

How I Use Your Information:

Your information is used to:

Process and deliver your orders
Communicate about your purchases, deliveries, or enquiries
Improve my services and website experience

I do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Information

Payments are handled securely through trusted third-party payment platforms (e.g. Stripe, PayPal, or Square). Fiora Brae Flowers does not store your full payment card details.

If you have any questions about this Privacy Policy, you can contact me at:

📧 georgia.ivana97@gmail.com

📍 Gloucestershire, United Kingdom